To factory reset an HP Stream laptop, follow these steps:
1. Back Up Your Data
Before performing a factory reset, ensure you back up any important files as this process will erase all your data from the laptop.
2. Power Off the Laptop
Shut down the laptop completely.
3. Enter the Recovery Environment
– Turn the laptop back on and immediately press the F11 key repeatedly until the “Choose an Option” screen appears.
– If you don’t get to this screen, try restarting and pressing Esc immediately after turning on the laptop, then select F11 for System Recovery.
4. Choose “Troubleshoot”
In the “Choose an Option” menu, select Troubleshoot.
5. Select “Reset this PC”
– Click on Reset this PC.
– You will be given two options: Keep my files or Remove everything. To perform a complete factory reset, select Remove everything.
6. Choose to Clean the Drive (Optional)
If you want to ensure that everything is wiped from the laptop, select Remove files and clean the drive. This will take longer but is more secure, especially if you plan to sell or give away the laptop.
7. Confirm the Reset
Follow the on-screen instructions to confirm the reset. The laptop will begin the process of resetting to its factory settings.
8. Wait for the Reset to Complete
The laptop will restart multiple times during the process. Once the reset is finished, you will be prompted to set up Windows as if it were a new laptop.
After the reset, your HP Stream laptop will be restored to its original factory settings. You can now reinstall your programs and restore any files you backed up.
