To factory reset an HP Stream, follow these steps:
1. Back up your data: A factory reset will erase all data on your device, so ensure you have saved important files and documents to an external drive or cloud storage.
2. Turn off the HP Stream: If your laptop is on, shut it down completely.
3. Power on the laptop and access the recovery menu:
– Press and hold the Esc key on your keyboard.
– While holding Esc, press the Power button to turn on the laptop.
– Release the Esc key once the HP logo appears.
4. Enter System Recovery:
– A menu will appear with several options. Press F11 to enter the System Recovery options.
5. Choose Reset Option:
– In the recovery menu, select Troubleshoot.
– Then, choose Reset this PC.
– You will be given two options: Keep my files or Remove everything. Select Remove everything for a complete factory reset.
6. Follow the prompts:
– The system will guide you through the reset process. It may ask whether you want to clean the drives. Choose the option that suits your preference (for a thorough reset, select Remove files and clean the drive).
7. Wait for the process to complete: The factory reset may take a while, so be patient. Your HP Stream will restart multiple times during this process.
8. Set up your device: Once the reset is complete, you’ll need to follow the initial setup process, just like when you first purchased the laptop.
Your HP Stream will now be restored to its factory settings.
