How to Safely Remove Your Number from an Amazon Account Locked Due to Verification Issues

How to Remove My Number from Amazon Locked Account

Dealing with a locked Amazon account can be a frustrating experience. One common issue that many users face is the need to remove their phone number from the locked account. This is especially important if you have changed your phone number or if you are unable to receive SMS messages from Amazon. In this article, we will guide you through the steps to remove your number from an Amazon locked account.

1. Access Your Amazon Account

The first step is to log in to your Amazon account. If you have forgotten your password, you can use the “Forgot your password?” link on the login page to reset it. Once you are logged in, navigate to the “Your Account” section.

2. Go to the Account Settings

In the “Your Account” section, you will find various options. Click on “Account Settings” to access more detailed information about your account.

3. Manage Your Phone Number

Within the “Account Settings” page, look for the “Contact Information” section. Here, you will find your registered phone number. Click on the “Edit” button next to the phone number.

4. Remove Your Phone Number

After clicking “Edit,” you will see a prompt asking you to confirm the removal of your phone number. Select “Remove” to proceed. Amazon may ask you to provide a reason for removing your phone number. Choose the appropriate reason and click “Submit.”

5. Verify Your Identity

To ensure the security of your account, Amazon may require you to verify your identity. This process may involve answering security questions or providing additional information. Follow the instructions provided by Amazon to complete the verification process.

6. Confirm the Removal

Once your identity is verified, Amazon will confirm the removal of your phone number. You will receive a confirmation message on your registered email address.

7. Unlock Your Account

After removing your phone number, you may need to unlock your Amazon account. Go to the “Your Account” section and click on “Unlock Your Account.” Follow the instructions provided by Amazon to unlock your account.

8. Update Your Contact Information

Once your account is unlocked, it is important to update your contact information with your new phone number. Go back to the “Contact Information” section and enter your new phone number. Make sure to save the changes.

In conclusion, removing your number from an Amazon locked account is a straightforward process. By following these steps, you can regain access to your account and ensure that your contact information is up to date. Remember to keep your account secure by regularly reviewing your contact information and following best practices for online security.