How do I contact Lord & Taylor customer service?
Are you looking for assistance with your Lord & Taylor purchase or have questions about their products and services? Contacting their customer service team is a straightforward process. Whether you prefer phone calls, emails, or live chat, Lord & Taylor offers various ways to get in touch with their knowledgeable representatives. In this article, we will guide you through the different contact options available for Lord & Taylor customer service.
1. Phone Support
The most common and direct way to reach Lord & Taylor customer service is by phone. You can call their toll-free customer service number at 1-800-962-6907. This number is available Monday through Saturday from 8:00 AM to 8:00 PM Eastern Time. When you call, a representative will be ready to assist you with your inquiries, including order status, returns, and general customer support.
2. Email Support
If you prefer to communicate through email, Lord & Taylor offers an email support option as well. You can send your inquiries to their customer service email address at [email protected]. When writing your email, be sure to include your order number, name, and a detailed description of your issue. The customer service team typically responds to emails within 24 to 48 hours.
3. Live Chat
For those who prefer instant assistance, Lord & Taylor provides a live chat feature on their website. To access this feature, visit Lordandtaylor.com and look for the live chat icon on the bottom right corner of the screen. Click on the icon, and a customer service representative will be available to help you in real-time. This option is available during the same hours as the phone support.
4. Social Media
If you’re more comfortable reaching out through social media, you can also contact Lord & Taylor on their official social media platforms. They are active on Facebook, Twitter, and Instagram. Simply send them a direct message with your inquiry, and they will respond as soon as possible.
5. In-Store Assistance
Lastly, if you prefer face-to-face communication, you can visit your nearest Lord & Taylor store and seek assistance from their in-store customer service team. They will be more than happy to help you with any questions or concerns you may have.
In conclusion, contacting Lord & Taylor customer service is easy and convenient. Whether you choose to call, email, chat live, or visit a store, their dedicated team is ready to assist you. Be sure to have your order number and relevant information ready when reaching out to ensure a smooth and efficient customer service experience.
