How to Conduct a JPay Video Visit on Your iPhone- A Step-by-Step Guide

How to JPay Video Visit on iPhone

In today’s digital age, technology has made it easier than ever to stay connected with loved ones, especially when they are miles away. One such platform that allows inmates to communicate with their families is JPay. If you are an iPhone user and want to know how to conduct a video visit on JPay, you have come to the right place. This article will guide you through the process step by step.

Step 1: Download the JPay App

The first thing you need to do is download the JPay app on your iPhone. You can find it on the Apple App Store by searching for “JPay.” Once you have found the app, tap on “Get” to download it for free.

Step 2: Create an Account

After downloading the JPay app, open it and create an account. You will need to provide your name, email address, and other required information. Make sure to choose a strong password to keep your account secure.

Step 3: Activate Your Account

Once you have created an account, you will need to activate it. This process may vary depending on the state or facility where the inmate is located. You may receive an activation code via email or text message. Enter the code in the app to activate your account.

Step 4: Add Funds to Your Account

To conduct a video visit, you will need to add funds to your JPay account. You can do this by selecting the “Add Funds” option in the app. Choose your preferred payment method, such as credit card, debit card, or bank account, and follow the instructions to add funds.

Step 5: Locate the Inmate

Next, you will need to locate the inmate you want to visit. In the JPay app, go to the “Visits” section and search for the inmate by name or ID number. Once you have found the inmate, select them to view their visitation details.

Step 6: Schedule a Video Visit

Now that you have located the inmate, it’s time to schedule a video visit. In the app, select the “Schedule Visit” option and choose the date and time for your visit. Make sure to check the availability of the inmate and the facility.

Step 7: Conduct the Video Visit

On the day of your scheduled visit, open the JPay app and go to the “Visits” section. Select the scheduled visit and tap on “Start Visit.” The app will prompt you to log in with your account credentials. Once you have logged in, the video visit will begin.

Step 8: Enjoy Your Visit

Now that you have successfully conducted a JPay video visit on your iPhone, you can enjoy your time with your loved one. Make sure to follow the guidelines provided by the facility to ensure a smooth and enjoyable visit.

In conclusion, conducting a JPay video visit on your iPhone is a straightforward process. By following these simple steps, you can stay connected with your loved ones who are incarcerated. Remember to keep your account secure and follow the guidelines provided by the facility for the best experience.