If you’re unable to hear your friend on Discord, here are several potential solutions you can try:
1. Check Your Audio Settings in Discord:
– Open Discord and click on the gear icon (User Settings) at the bottom left.
– Go to Voice & Video under the App Settings section.
– Make sure the correct input and output devices are selected (e.g., your headphones or speakers).
– Test the output volume and input volume settings.
2. Check Your Friend’s Audio Settings:
– Ask your friend to check their own Voice & Video settings in Discord.
– Ensure their microphone is set up correctly and that their output device is selected correctly.
3. Ensure Both Parties Have Volume Turned Up:
– In the voice channel or private call, click on your friend’s name and ensure their volume slider is turned up.
4. Update Your Audio Drivers:
– Outdated audio drivers can cause issues with sound. Go to the Device Manager on Windows and update your sound drivers.
– On macOS, check for system updates.
5. Restart Discord:
– Close Discord completely and reopen it. Sometimes, a simple restart resolves minor glitches.
6. Check for Mute Settings:
– Make sure neither you nor your friend has accidentally muted each other. In the call or channel, look for the mute icon next to your friend’s name or yours.
7. Test with Other Applications:
– Ensure that your computer’s audio works with other applications like music players or YouTube. If it doesn’t, the issue might be with your system settings rather than Discord.
8. Disable Exclusive Mode (Windows):
– Right-click on the speaker icon in the system tray and click Sounds.
– Under the Playback tab, select your output device and click Properties.
– Go to the Advanced tab and uncheck Allow applications to take exclusive control of this device.
– Click Apply and then OK.
9. Disable QoS (Quality of Service):
– In Discord’s Voice & Video settings, scroll down to find Advanced and disable Enable Quality of Service High Packet Priority.
– Some networks or routers may not handle this feature well, causing issues with voice.
10. Check Network Connection:
– Poor internet connectivity may affect audio transmission. Ensure both you and your friend have stable connections.
11. Reinstall Discord:
– If none of the above works, try uninstalling and reinstalling Discord. This can clear up any corrupted files that may be causing issues.
If you’ve tried all these steps and the issue persists, you may want to reach out to Discord Support for further assistance.
