To return your DIRECTV equipment, you have several options:
1. By Mail (Prepaid Return Kit):
– DIRECTV will typically send you a prepaid shipping label and packaging materials if you choose to return your equipment by mail. You can request this return kit by calling customer service or by visiting the DIRECTV website. Once you have the kit, pack the equipment securely and drop it off at your local post office or shipping center.
2. DIRECTV or AT&T Store:
– You can return your equipment in person at an AT&T store or a designated DIRECTV location. Use the store locator on the DIRECTV or AT&T website to find the nearest location that accepts returns. Be sure to bring the equipment, along with any necessary accessories (such as remotes or cables), and your account information.
3. UPS Store:
– DIRECTV has partnered with UPS for equipment returns. You can take your equipment to any UPS Store, where they can pack and ship it back for you. They may also have a return label ready for you if you’ve requested a return kit.
Make sure to cancel your service or finalize any account changes before returning the equipment, and keep any tracking numbers or receipts for proof of return.
