To return DIRECTV equipment, you can follow these options:
1. By Mail:
– If you no longer want to keep your DIRECTV equipment, you can return it by mail. DIRECTV usually provides a prepaid shipping label when you cancel the service.
– To do this, you can call customer service to request a return kit or check your account for return instructions.
– Make sure to pack the equipment carefully and drop it off at a shipping location (e.g., USPS, UPS) to avoid damage during transit.
2. In-Person at an Authorized Location:
– You can also return the equipment in person to an authorized retailer or store that handles DIRECTV returns. This may include locations such as UPS stores, FedEx offices, or specific DIRECTV authorized dealer stores.
– It’s best to call ahead to confirm if the location accepts returns and ask if there are any special instructions for the return process.
3. Through DIRECTV Customer Service:
– If you are unsure of where or how to return the equipment, you can contact DIRECTV customer service at 1-800-531-5000. They can provide specific instructions, including the nearest return locations.
Make sure to return all components that came with the equipment (e.g., receivers, remotes, power cords) to avoid any additional charges.
