To order a new DIRECTV remote, follow these steps:
1. Visit the DIRECTV website: Go to the official DIRECTV website (www.directv.com).
2. Log in to your account: Use your account credentials to log in if you are a current customer. If you’re not logged in, look for the “Sign In” option at the top of the page.
3. Navigate to Support or Help: Once logged in, go to the “Support” or “Help” section. Look for the “Remotes” or “Replacement Remote” options.
4. Order a replacement remote: You may see an option to order a new remote or request a replacement if yours is lost, damaged, or broken. Follow the prompts to complete your order.
5. Call customer service: If you’re unable to order online, you can contact DIRECTV customer support by calling 1-800-531-5000. They will assist you with ordering a new remote.
6. Check with retailers: You can also buy a DIRECTV remote from online retailers like Amazon, Walmart, or other electronics stores if you’d prefer not to go through DIRECTV directly.
In most cases, if the remote is faulty or damaged under warranty, DIRECTV may provide a replacement for free or at a discounted rate.
