To return your DIRECTV equipment, you can follow these steps:
1. Visit a UPS Store: DIRECTV partners with UPS to handle returns. You can take your equipment to a UPS store, where they will package and ship it back for you. Make sure to bring your return label, which you can print from the DIRECTV website or have sent to you via email.
2. Request a Return Kit: If you haven’t received a return kit yet, you can contact DIRECTV customer service to request one. They will send you a return shipping box and label.
3. Drop-Off Locations: In addition to UPS stores, there may be other authorized locations (like FedEx or participating retailers) where you can return your equipment. Check the DIRECTV website or call customer service for specific drop-off locations near you.
4. By Mail: If you prefer to return the equipment by mail, you can pack it securely, attach the return label, and send it to the address provided by DIRECTV.
Remember to return all equipment (receivers, remotes, power cords, etc.) to avoid being charged for unreturned items. Always keep your receipt or tracking number for proof of return.
